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Snack Machines
There is a snack and soft drink machine located in close proximity to each residence hall area. Please report any problems with the machines to your RA. Note: Vandalism to vending machines may result in the loss of those machines for the remainder of the academic year.

Cable TV
The residence halls are "wired" for cable. Basic cable is provided in each suite. To upgrade your service, Comcast representatives will be on campus during orientation. In addition, most of the TVs in the residence hall lounges offer cable TV stations.

Housekeeping
The housekeeping staff is responsible for cleaning all public areas. These areas include the lounges, bathrooms, halls and stairwells. Housekeeping requests should be channeled to your RA or through our on line maintenance request system. Remember, housekeeping can only clean bathrooms that are free of undue clutter on the sinks and floor area.

Laundry Facilities
Coin operated washers and dryers are located on the first floor of Traer, the basement of the Dempsey Hall and on each floor of NoSo and Phase II. Please report malfunctioning machines to your RA.

Maintenance
Routine maintenance needs should be reported by making a request on line via the Residence Life web page or to your RA. Please be specific in describing your problem and date the request; this will expedite repairs.

Emergency maintenance concerns should be reported to the RA or Campus Safety immediately.

Pest Control
If you are having problems with insects of any kind in your room, please inform your RA or RLC, so the appropriate measures may be taken to rid your quarters of such pests. Generally the exterminator comes on campus on the first Friday of each month to take care of any problems. It is important for students to keep their rooms neat and free of debris and open food sources.

Safety and Security
Always lock your door and take your key with you, even if you are leaving for just a short period of time. Do not lend your key to others. Do not keep large amounts of cash in your room Protect the safety of your fellow residents by respecting all visitation policies. Keep outside doors locked even if it causes you an inconvenience. Propping outside doors for easier re-entry or giving out access codes to buildings compromises the safety of the entire building and is considered a very serious violation of policy.

The outside doors of Traer are monitored by an alarm between the hours of 12:00 midnight and 7:00 a.m During these hours if a door remains open for more than 45 seconds an alarm will sound until the door is closed.

Telephones
The University recommends that each student bring a cell phone to campus as telephone service is not available in the residence halls rooms. Telephones for local calls and emergency use will be available in common areas of each building.

The University maintains a relationship with AT&T wireless which provides a discount for service to faculty, staff, and students. Due to the construction of campus buildings and the lack of cell phone towers in the area, not all cell phone companies have good coverage on campus. AT&T and Verizon Wireless seem to provide the most coverage on campus and in the residence halls. However, the University makes no guarantee that AT&T or Verizon or any other service provider will have coverage on campus.

Internet Services
All student rooms are wired for Internet accessibility, both wired and wireless. For additional information on the network, you can visit the IT Services web page or drop by their office in Goodman Hall.

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